Frequent questions

Where are you located?

In Mexico City

Do you ship worldwide?

Yes we do, we ship with USPS, UPS, DHL and FEDEX.

Shipping Prices:

Free express shipping on all orders over $150 USD (1 to 3 business days) WORLDWIDE


Standard (10 to 20 business days) - FREE

Priority (1 to 3 business days) - $323 MXN / $19 USD

Express (1 business day) - $403 MXN / $24 USD

For more information visit the shipping page

How do I know when my order arrives?

As soon as your order has been shipped, you will receive an email with the information so you can track it.

Returns or Refunds?

We do not have returns or refunds unless the garment that has been sent to you is not the one that you ordered.

How can I buy?

  1. Select the garments you plan to order in your shopping cart
  2. Add your personal data: Name, Address, Telephone and Email.
  3. Choose your shipping type
  4. Choose your payment method:
  • PayPal
  • Credit or Debit Card Payment
  • Bank Deposit: Pay in Bank, Oxxo or through bank transfer. (Only Available in Mexico)

If you choose the Bank Deposit payment method you will have 24 hours to make your payment or your order will be cancelled.

The product I'm interested in says it's out of stock. Will you have more available again?

Probably not most of our items are one of a kind.

How often do they upload new clothes?

Every SATURDAY we update the site, subscribe to our newsletter or follow us on social media to keep in touch.

instagram: @ropachidx


Have we not resolved your question?

Visit our contact page